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Privacy Notice
Effective Date: July 1,
2023
Darden Global Privacy Statement
Darden is based in the U.S., and its
collection and use of Personal Information is processed subject to U.S. Data
Protection laws. Personal Information is information that identifies you or
reasonably can be linked to information that identifies you. For example, when
you place an order online, to fulfill your order, we collect personal
information, such as name, address, phone number, and credit or debit card
information. Some laws define “personal information” differently, and we use
those definitions when they are applicable.
Darden does not store data collected
through our websites or mobile apps in any location outside of the United
States. If you are visiting from the European Union (“EU”) or other regions
with laws governing data collection and use that may differ from U.S. law, by
providing your Personal Information on our websites or mobile apps, you are
acknowledging that such collection may occur and expressly grant permission to
do so. Darden will take appropriate steps to ensure that your Personal
Information is protected and handled as described in this Privacy Policy (the
“Notice”).
Please note that this Notice does not
apply to the privacy practices of any Franchised Operator or Licensee, Domestic
or International. For more information on Franchised Operators and Licensees,
please visit https://franchisedarden.com/ for more information.
Your Privacy
Our Notice describes the information
we collect from and about you during your visit to our online interfaces
(including websites, mobile applications, social media, or other digital
channels), via your in-restaurant interactions, and through your interaction
with in-restaurant devices owned or controlled by us (collectively, the
“Sites”). It also describes how we use information about you and with whom we
disclose it. This Notice applies only to those Darden interfaces that link
directly to this Notice.
The terms "we,"
"our," and "us" in this Notice refer to Darden and its
family of companies. It's important to know that our websites or mobile apps
may contain links to third-party sites not controlled by Darden or covered by
this Notice. We recommend that you check the privacy statements of other sites
you visit before providing any Personal Information.
Click on one of the
links below to jump to the listed section:
What Information Is Collected and How It Is Collected
How We Use Your Personal Information
How Your Personal
Information Is Disclosed
How We Retain Your Personal
Information
How We Safeguard Your Personal
Information
How We Protect
Children’s Privacy Online
Notice to California Residents
Your Connecticut Consumer Rights
Public Forums Available On Our
Sites and Social Media
What Information Is
Collected and How Is It Collected?
Personal Information We Collect
We may collect Personal Information
about you from a variety of ways depending on how you interact with our
restaurants, websites, or mobile services. This information includes:
· Personal Identifiers such as name, address, phone
number (including mobile), email address, and username and password to access
Darden products and online services;
· Other Personal Identifiers such as names, postal
addresses, e-mail addresses, and telephone numbers of others to whom you ask us
to send information;
· Demographic Information such as date
of birth, marital status, family structures, educational levels, employment
status, household income and dwelling, and characteristics of protected
classifications under state or federal law, such as gender, race, and military status;
· Financial Information such as payment
card details, financial account information, billing address, and home mortgage.
· Internet/Network Information such as Internet
Protocol (IP) Address and/or domain, internet service provider, internet click
activity on our websites or mobile apps, analytics data, browsing history, and search
history;
· Commercial Information such as online
order and reservation history, records of products or services purchased,
obtained, or considered, or other purchasing or consuming histories or tendencies;
· Geo-location information of your
computer or mobile device, such as your city, state, province, and country.
When you access the mobile app, we may collect precise geo-location information
if you permit the app to access such information so that we may provide you
with directions based on your location and proximity to the nearest Darden
family restaurant;
· Audio/Video information, such as CCTV
images, photograph; and
· Other Personal Information you may
provide to us, such as comments, chats,
opinions, and mobile
carrier.
How We Collect Information
We may collect your Personal Information
provided directly by you or a member of your household when you:
· Create an account on one of our websites or
mobile services;
· Place an in-person or on-line to go order, or other
transaction, with us;
· Enable your Geolocation services;
· Make a payment for products or services;
· Participate in our eClub or any loyalty programs;
· Make a reservation;
· Purchase a Gift Card;
· Participate in promotional sweepstakes;
· Provide feedback or participate in a survey;
· Contact us with a question or request; and
· “Like,” “Follow” or otherwise connect with or
post to one of our Social Media Pages.
We may collect your Personal
Information from a device associated with you or your household:
· Desktop Information: We
collect technical information when you visit our websites or services. This may
include information such as your Internet Protocol (IP) address, your device
operating system and browser type, a unique device identifier, the address of
referring websites, the path you take through our websites, and other
information about your session on our websites.
· Mobile Information: When
you use or access our Services from a mobile device, we may collect information
such as your unique device ID and your location. If you download and use an
App, we and our service providers may track and collect App usage data, such as
the date and time the App on your device accesses our servers and what
information and files have been downloaded to the App based on your device
number, as well as any other Personal Information specified by the App in its
terms or notices.
· Geolocation information: We may collect or infer information about
your general or precise location when you access or use the Services, visit our
restaurants or support center, or turn on Bluetooth,
Wi-Fi or other geolocation functionality on your device.
· Device-Based Advertising: We may
also use device information, particularly in mobile advertising, to help
deliver our ads and measure ad campaign effectiveness. Darden and the companies
we work with may collect some certain information when you visit one of our
sites or see our ads. Compiling and comparing this information creates a unique
ID for individual devices and can be "matched" to the same
information on other sites or mobile applications. Some companies we work with
are also able to associate related devices into households based on common
characteristics, such as IP addresses.
· Device Usage Research: We may
participate in the Adobe Marketing Cloud Device Co-op. This helps us understand
how you use our website and apps across your devices so that we can better
tailor promotions to you.
We may collect your Personal
Information using automated technologies:
· Cookies: We use a variety of technologies, including
cookies, to collect information about your online/mobile activity when you
visit our site(s). Cookies are small text files that a website server stores on
your computer or device. They’re typically used to remember your account login
preferences, monitor website traffic, provide customer support like live chat,
and help us better customize our site for your individual preferences.
· Pixels/Beacons: We or third-party
ad servers, including Facebook, may use cookies or invisible pixels or beacons
on our websites or mobile apps to count how many users visit certain pages or
take certain actions to collect or receive information from our websites,
mobile apps and elsewhere on the Internet. We may use this information to
improve our marketing programs and content and target advertisements on this
website and/or other sites.
· Online Behavioral Advertising (OBA): There
are ways we use OBA on third-party websites and mobile apps that are not
affiliated with Darden.
· Interest-Based Advertising: The
third parties we contract with may use cookies or other technologies to gather
interest-based information to customize the ads you see. This information may
be combined and linked with data from other sources. Neither the third parties
nor Darden collects any Personal Information through these cookies. We may also
use aggregate data to display ads or content that may interest you.
Darden has
adopted the use of the AdChoices Icon (also known as the Advertising Options
Icon) on our interest-based advertising (excluding ads appearing on platforms
that do not accept the icon). You can learn more about AdChoices by visiting http://www.aboutads.info/choices to learn more and control whether
or not you receive this type of advertising from participating
companies.
· Do Not Track Signals: We do
not respond to Web browser "Do Not Track" signals at
this time. To prevent us or third parties from tracking, you can access
your browser settings and disable or delete your cookies.
· Link to Websites: The
Services may have links to other websites and other services that we do not
operate or maintain. We have no control over how these websites may collect
your information, and we are not responsible for the practices, policies, and
security measures implemented on these websites.
We may collect your Personal
Information from our Darden family of restaurants such as:
· Olive Garden
· LongHorn Steakhouse
· Cheddar’s Scratch Kitchen
· Yard House
· The Capital Grille
· The Capital Burger
· Seasons 52
· Bahama Breeze
· Eddie V's.
· Ruth’s Chris
We may collect your Personal
Information from other sources:
· Third Parties: We
may, from time to time, supplement the information we collect about you from third-party
sources from whom we collect or purchase Personal Information in order to enhance our ability to serve you, tailor content
to you, and offer you products or services that we believe may be of interest
to you. We may combine the information we received from those sources with the
information provided directly by you.
· Vendors: Our vendors may disclose your Personal
Information to us. For example, if you order food or catering, order gift
cards, make a purchase for merchandise, make a payment, or provide feedback on
your experiences, you may submit Personal Information to one or more vendors
that may disclose your information to us.
Our vendors may also receive information from geolocation data providers
to help us understand aggregate visit patterns in restaurant markets of
interest, but these providers get the location data from sources other than our
own apps and websites. Additionally,
for certain features of the online services, you may log in through your
third-party social media account or share content from the online Services
through third-party social media platforms. When you submit information to a
third party, you are subject to that third party’s terms of use and privacy
policies, for which we are not responsible.
How We Use Your Personal
Information
We collect
and use your Personal Information for the following purposes:
· Create and manage your account;
· Offer and provide products and services to you;
· Process and collect payments for goods and services;
· Communicate about, and administer your
participation in special events, programs, rewards, surveys, contests,
sweepstakes, and other offers or promotions;
· For targeted advertising and marketing services;
· Send information to others if you ask us to do
so;
· Respond to and communicate with you about your
requests, concerns, questions, and comments;
· Operate, evaluate, and improve our business;
· Perform data analyses;
· Protect against, identify, and prevent fraud
and other criminal activity, claims, and other liabilities;
· Collect location data to enable check-in
notification for curbside to-go orders when you arrive at the restaurant, even
when the app is closed or not in use; and
· Comply with and enforce applicable legal
requirements, relevant industry standards, and our policies.
We comply with and enforce applicable
legal requirements, relevant industry standards, and our policies. For example,
we may use the information you provide when you complete an online order,
transaction, or reservation. When you sign up with our eClub or rewards and
provide us with your contact information, we may also use that information to
contact you with news and special offers.
To the extent permitted by applicable
law and with your consent where required, we also use information collected
through automated means for purposes such as (i) customizing our users’ visits
to our site, (ii) delivering content (including advertising) tailored to our
users’ interests and the manner in which our users
browse our site, and (iii) managing our site and other aspects of our business.
To the extent permitted by applicable law, we also may use this information to
provide you with ads about our products when you browse this and other websites
or use our mobile apps.
How Your Personal Information Is
Disclosed
· Darden Family: We
may disclose your Personal Information within the Darden family of restaurants.
The Darden Family currently includes Darden, Olive Garden, LongHorn Steakhouse,
Cheddar's Scratch Kitchen, Yard House, The Capital Grille, The Capital Burger,
Seasons 52, Bahama Breeze, and Eddie V's, as well as our affiliates and
subsidiaries. Members of the Darden family who receive this information from us
are not authorized to use or disclose the information except as set out in this
privacy statement.
· Third Parties: In
order to serve you, we disclose your Personal Information to service providers
or third parties that perform functions on our behalf. We may disclose your Personal Information
with vendors or third parties who provide services to us, such as fulfilling
orders, facilitating reservations, providing data processing and other
information technology services, managing promotions, managing any rewards
programs, surveys, contests, prize draws, and sweepstakes, carrying out
research and analysis, and personalizing individual Darden customer
experiences. We do not allow these vendors to use this information or to
disclose it for any purpose other than as allowed by law or to provide services
on our behalf or on an aggregated basis for statistical, benchmarking, or other
analytical services.
As
permitted by law, we also disclose information collected about you with
companies with whom we have formal agreements to conduct analysis, engage in
customer research, benchmarking, and improve our products or services.
We
may decide to sell or transfer all or part of our business for strategic or
other business reasons. As part of that sale or transfer, we may pass the information
we have collected and stored, including Personal Information, to anyone
involved in the sale or transfer.
· Compliance With Laws: We may
disclose your Personal Information and other information to third parties,
including governmental authorities, to comply with any applicable law,
regulation, legal process, or enforceable governmental request or if we believe
in good faith that such disclosure is necessary to protect against harm to the
rights, property or safety of Darden, our customers, or the public as required
or permitted by law (especially in emergency situations).
· Changing or Updating Your Personal
Information: You may request that any inaccurate or
incomplete Personal Information held by us or on our behalf is corrected by
contacting privacy@darden.com or as set forth under "How Can You
Contact Us?" below.
· Changes to Your Marketing Preferences: If you
wish to opt out from receiving future marketing communications, you can:
o
Use the
unsubscribe link in the email you received from us;
o
Log into your
account and update your preferences; or
o Contact us at privacy@darden.com
· Opting Out or Withdrawing Your Consent: You
may opt out of the following:
o
Disclosure of
your Personal Information with third parties for their marketing or other
purposes by clicking the “Do Not Sell/Share link under “The Right to Opt Out of Do Not Sell or Share” below.
o
Targeting cookies
and other digital tracking technologies by visiting the “Cookie Settings” page
on our webpage and mobile apps.
o
SMS text messages
by replying “stop” to SMS text communications if you have consented to receive
them for but not limited to order and delivery status.
o
If you use our
mobile applications that collect your device’s precise location, you can change
preferences on your mobile device to prevent the apps from collecting that
information. If you do, you may lose some mobile apps features, such as
locating the nearest restaurant from your current location.
How We Retain Your Personal
Information
We will retain your Personal
Information for the purposes for which the information was collected, as
outlined in this Notice. We will retain and use your information to the extent
necessary to manage your relationship with us, personalize and improve your
overall customer experience, and to comply with our legal obligations, resolve
disputes, enforce our agreements, and as otherwise described in this Statement.
How We Safeguard Your
Personal Information
We will take reasonable steps to protect
the information you provide us from loss, misuse, unauthorized access,
disclosure, alteration, and destruction. We have implemented appropriate
physical, electronic, and managerial procedures to help safeguard and secure
your information. Unfortunately, no security system is 100% secure, thus, we
cannot guarantee the security of the information you provide to us via the
Services.
How We Protect Children’s
Privacy Online
We do not knowingly collect or
maintain Personal Information about children under the age of 13 unless the Personal
Information is provided by a parent, legal guardian, or authorized adult. Our
websites or mobile apps are not intended for children under 13. If we learn
that the online Services have received Personal Information directly from a
child who is under the age of 13, we will delete the information in accordance
with applicable law. Visit the Federal Trade Commission website for more
information on the Children’s Online Privacy Protection Act (COPPA).
Nevada residents have the right to
submit a verified request directing us not to sell their Personal Information.
If you are a Nevada resident and would like to submit such a request, please
send your request to privacy@darden.com
Notice to California Residents
Personal Information We Collect, Use, and
Disclose
We collect, use, and disclose your
Personal Information, as described below, for our business and commercial purposes.
|
Category of Personal Information |
Purpose of Collection |
Third Parties to which information
was disclosed |
Categories of Sources |
|
Personal Identifiers:
Names, addresses, phone numbers, email addresses, date of birth, and other
identifiers. Personal
Identifiers of Others: Names, postal addresses, e-mail
addresses, and telephone numbers of others to whom you ask us to send
information |
We
may collect this information to establish a guest record of you, set up
rewards and other accounts, create log in credentials for you, and for
similar reasons. We
may collect this information to communicate to you about your purchases,
transactions, special events, programs, rewards, surveys, contests,
sweepstakes, and other offers or promotions. We
may collect this information to respond to and communicate with you about
your requests, concerns, questions, and comments. |
Affiliates,
delivery services, marketing, and advertising services, providers of payment
services, transactional support providers, providers of technical services We
sell or share for targeted advertising purposes email addresses and online
identifiers to marketing and advertising services. |
Directly
from you Our
business partners and affiliates Third
Parties you direct to disclose information to us Social
Networks |
|
Demographic Information: Date
of birth, marital status, family structures, educational levels, employment
status, and household income
and dwelling, characteristics of protected classifications under state or
federal law, such as gender, race, and military status |
We
may collect this information to determine what interests you to facilitate
targeted communications of products and services to you and to judge the
effectiveness of any online marketing campaigns. |
Affiliates,
delivery services, marketing, and advertising services, providers of payment
services, transactional support providers, and providers of technical
services. We
sell or share for targeted advertising purposes Internet/Network Information
to marketing and advertising services. |
Directly
from you Our
business partners and affiliates Third
Parties you direct to disclose information to us Social
Networks |
|
Financial Information: Payment
information such as payment card details, financial account information,
billing address, and home mortgage. |
Process
and collect payments for goods and services. |
Delivery
services, providers of payment services, and transactional support providers. |
Directly
from you Our
business partners and affiliates Third
Parties you direct to disclose information to us Social
Networks |
|
Commercial Information: Online
order and reservation history, and records of products or services purchased,
obtained, or considered, or other purchasing or consuming histories or
tendencies. |
We
may collect this information to process your reservations, your loyalty
and/or rewards accounts. We
may collect this information to maintain a record of your dining history
preferences and tendencies to better serve you and personalize an experience
for you. |
Affiliates,
delivery services, marketing and advertising services, providers of payment
services, transactional support providers, and providers of technical
services. |
Directly
from you Our
business partners and affiliates Third
Parties you direct to disclose information to us Social
Networks |
|
Internet/Network Information: Device
information, logs, analytics data, browsing history, search history, and
information regarding a resident’s interaction with an internet website, mobile
app, application, or advertisement. |
We
may collect this information to improve our website or mobile app
functionality, improve transaction bandwidth, and personalize your
experience. We
may collect this information to determine what interests you to facilitate
targeted communications of products and services to you, and to judge the
effectiveness of any online marketing campaigns. |
Affiliates,
delivery services, marketing and advertising services, providers of payment
services, transactional support providers, and providers of technical
services. We
sell or share for targeted advertising purposes Internet/Network Information
to marketing and advertising services. |
Your browser or
device |
|
Sensitive
Personal Information: Username and password, precise geolocation. |
See
the disclosures regarding Identifiers and Geolocation |
See
the disclosures regarding Identifiers and Geolocation |
See the disclosures regarding Identifiers
and Geolocation |
|
Geolocation:
Precise location from our device or generated based on IP address. |
We
may collect your address; the location associated with the device used
regarding your internet activity in order to create
demographic analysis of visits to our site and promote interests in our
products to better market to and understand our customers. |
Affiliates,
delivery services, marketing, and advertising services. We
sell or share for targeted advertising purposes Geolocation information to marketing
and advertising services. |
Your
browser or device |
|
Audio/Video: Audio
recording (e.g., recorded lines) and visual information such as CCTV images
and photographs. |
We
may collect this information for quality assurance of product/service
presentations or communications. We
may collect this information in public areas of our facilities and online to
provide safe and secure facilities and to ensure quality assurance. |
Affiliates,
providers of technical services and government entities. Cloud
storage services provided by Kaltura. |
Directly
from you |
|
Inferences: Predictions
drawn from any of the information identified above to create a profile about
your interests and preferences. |
We may collect information regarding what
products or services may interest you, your predicted attachment to your
purchased products, and your likelihood of dining with multiple restaurant
Brands. |
Affiliates,
delivery services, marketing and advertising services, and transactional
support providers. |
Your
browser device Information
generated from your purchases, online browsing, and usage activity. |
|
Other Personal Information: Comments,
chats, opinions, and other information you may provide us. |
We
may collect this information to respond to and communicate with you about
your requests, concerns, questions, and comments. |
Affiliates,
delivery services, marketing and advertising services, and transactional
support providers. |
Directly
from you |
·
The existence of an ongoing relationship between you and us;
·
Recordkeeping or legal compliance requirements;
·
Supporting the operation and improvement of our business; and
·
The need to resolve inquiries or complaints.
You or your authorized agent may opt out of the sale or
sharing of your Personal Information by:
· Submitting your request here
· Calling 1-888-467-4123
Your California
Consumer Rights
If you are a California resident, the
processing of your Personal Information may be subject to the California
Consumer Privacy Act (“CCPA”), and you may have certain rights with respect to
that information. In
order to exercise some of these rights, you must submit a verifiable
consumer request. The verifiable
consumer request must:
· Provide sufficient information that allows us
to verify, to a reasonably high degree of certainty, that you are the person
about whom we collected Personal Information. This may include requesting that
you provide us with at least two or more pieces of Personal Information to
match against Personal Information about you that we may or may not maintain
and which we have determined to be reliable for the purpose of verification.
· Describe your request with sufficient detail
that allows us to understand, evaluate, and respond to it properly.
We cannot honor certain requests or
provide you with Personal Information if we cannot verify your identity or
authority to make the request and confirm the Personal Information relates to
you. Making a verifiable consumer request does not require you to create an
account with us. We will only use Personal Information provided in a verifiable
consumer request to verify the requestor’s identity or authority to make the
request. You may request any or all of this
information up to two times in a 12-month period.
Former Team Member
If you are a former team member residing in
California, you or
your authorized agent may exercise this right by submitting a verifiable
employee request to us by either:
·
Submitting your request here
·
Calling 1-888-467-4123
Authorized Agent
Only you, or a person you have designated
in writing as your authorized agent, or who is registered with the California
Secretary of State to act on your behalf, or to whom you have provided power of
attorney pursuant to California Probate Code sections 4000 to 4465,
(“Authorized Agent”), may make a verifiable consumer request or do not sell
request related to your Personal Information. You may also make a verifiable
consumer request or do not sell request on behalf of your minor child.
If
you wish to have an Authorized Agent make a request
on your behalf, they will need to provide us with sufficient written proof that
you have designated them as your Authorized Agent, and we will still require
you to provide sufficient information to allow us to reasonably verify that you
are the person about whom we collected Personal Information.
The Right to Know
You have the right to request access
to Personal Information collected about you and information regarding the
source of that Personal Information, the purposes for which we collect it, and
the third parties and service providers with whom we disclose it.
You
or your authorized agent may exercise this right by submitting a verifiable
consumer request to us by either:
·
Submitting your request here
·
Calling 1-888-467-4123
The Right to Request Deletion
You or your authorized agent also have
a right to request that we delete your Personal Information. You may exercise this right by submitting a verifiable
consumer request to us by either:
·
Submitting your request here
·
Calling 1-888-467-4123
The Right to Correct Your Information
You or your authorized agent have the
right to request that any inaccurate or incomplete Personal Information held by
us or on our behalf is corrected, by contacting us. We will take reasonable steps to ensure the
accuracy of the Personal Information we retain about you. It is your
responsibility to ensure you submit true, accurate, and complete information to
us, and timely update us in the event this information changes. You may
exercise this right by:
· Submitting
your request here
· Calling
1-888-467-4123
The Right to Opt Out of Sales or Sharing for
Targeted Advertising
You or your authorized agent have the
right, subject to certain exceptions defined in the CCPA and other applicable
laws and regulations, to request that we refrain from selling or sharing for
targeted advertising your Personal Information in the future. You may exercise
this right without verification by:
- Submitting your request here
· Calling 1-888-467-4123
The Right to Limit
the Use of Sensitive Personal Information Processing
Darden uses and discloses sensitive personal
information only for purposes permitted under California law. We
therefore do not offer a right to limit the use and disclosure of such information.
The Right to Non-Discrimination
You or your authorized agent have the
right not to receive discriminatory treatment for exercising any of your CCPA
rights. Unless permitted by the CCPA, we will not:
· Deny
you services.
· Charge
you different prices or rates for services, including through granting
discounts or other benefits, or imposing penalties.
· Provide
you a different level or quality of services.
· Suggest
that you may receive a different price or rate for services or a different
level or quality of services.
However, we may offer you certain
financial incentives permitted by the CCPA that can result in different prices,
rates, or quality levels. Any CCPA-permitted financial incentive we offer will
reasonably relate to your Personal Information’s value and contain written
terms that describe the program’s material aspects. Participation in a
financial incentive program requires your prior opt in consent, which you may
revoke at any time.
If you are a Virginia resident, you may have the following rights
with respect to your personal data, subject to applicable exceptions:
The Right to Know
You
have the right to request access to Personal Information collected about you
and information regarding the source of that Personal Information, the purposes
for which we collect it and the third parties and service providers with whom
we disclose it.
You
may exercise this right by submitting a verifiable consumer request to us by
either:
- Submitting your request here
- Calling 1-888-467-4123
The Right to Request Deletion
You
also have a right to request that we delete your Personal Information. You may
exercise this right by submitting a verifiable consumer request to us by
either:
· Calling
1-888-467-4123
The Right to Correct Your Information
You
have the right to request that any inaccurate or incomplete Personal
Information held by us or on our behalf is corrected, by contacting us. We will take reasonable steps to ensure the
accuracy of the Personal Information we retain about you. It is your
responsibility to ensure you submit true, accurate, and complete information to
us, and timely update us in the event this information changes. You may
exercise this right by:
·
Submitting your request here
·
Emailing privacy@darden.com
The Right to Opt Out of Sales
You have the right, subject to
applicable law, to request that we refrain from selling your Personal
Information in the future. You may exercise this right by:
· Submitting
your request here
· Calling
1-888-467-4123
The Right to Opt
Out of Targeted Advertising
You
have the right, subject to applicable law, to opt out of targeted advertising.
You may exercise this right by:
- Submitting your request here
If you wish to opt out of the
targeted advertising or sales of personal information via cookies and similar
tracking technologies that occur when you visit our website or mobile app, you
may do so by:
·
Submitting your request here
The Right to Opt
Out of Profiling in Furtherance of Decisions that Produce Legal or Similarly
Significant Effects Concerning a Consumer
Darden does
not engage in Profiling in furtherance of decisions that produce legal or
similarly significant effects concerning consumers, as those terms are defined
under Virginia law.
The Right to Non-Discrimination
You have the right not to receive
discriminatory treatment for exercising any of your VCDPA rights. Unless
permitted by the VCDPA, we will not:
·
Deny you services.
· Charge you different prices or rates for
services, including through granting discounts or other benefits, or imposing
penalties.
· Provide you a different level or quality of
services.
· Suggest that you may receive a different price
or rate for services or a different level or quality of services.
Right
to Appeal
If you are a
resident of Virginia, you may also have a right to appeal a decision regarding
your consumer rights. You may contact us to appeal any decision we make
relating to your request to exercise your rights by:
- Submitting your request here
- Emailing privacy@darden.com
You have the right to request access
to Personal Information collected about you and information regarding the
source of that Personal Information, the purposes for which we collect it and
the third parties and service providers with whom we disclose it.
You may exercise this right by
submitting a verifiable consumer request to us by either:
- Submitting
your request here
- Calling
1-888-467-4123
The
Right to Request Deletion
You have a right to request that we
delete your Personal Information. You may exercise this right by submitting a
verifiable consumer request to us by either:
- Submitting
your request here
- Calling
1-888-467-4123
The
Right to Correct Your Information
You have the right to request that any
inaccurate or incomplete Personal Information held by us or on our behalf is
corrected, by contacting us. We will
take reasonable steps to ensure the accuracy of the Personal Information we
retain about you. It is your responsibility to ensure you submit true,
accurate, and complete information to us, and timely update us in the event
this information changes. You may exercise this right by:
· Submitting
your verifiable request here
· Calling
1-888-467-4123
The
Right to Non-Discrimination
You
have the right not to receive discriminatory treatment for exercising any of
your CPA rights. Unless permitted by the CPA, we will not:
· Deny
you services.
· Charge you different prices or rates for
services, including through granting discounts or other benefits, or imposing
penalties.
· Provide you a different level or quality of
services.
· Suggest that you may receive a different price
or rate for services or a different level or quality of services.
Right
to Appeal
If you are a
resident of Colorado, you or your authorized agent may also have a right to
appeal a decision regarding your consumer rights. You may contact us to appeal
any decision we make relating to your request to exercise your rights by:
- Submitting
your request here
- Emailing privacy@darden.com
Verifiable
Requests
Verifiable consumer requests must:
· Provide sufficient information that allows us
to verify, to a reasonably high degree of certainty, that you are the person
about whom we collected Personal Information. This may include requesting that
you provide us with at least two or more pieces of Personal Information to
match against Personal Information about you that we may or may not maintain
and which we have determined to be reliable for the purpose of verification.
· Describe your request with sufficient detail
that allows us to properly understand, evaluate, and respond to it.
Authorized
Agent
If you wish to have an Authorized
Agent make an Opt Out of Sales or Sharing for Targeted Advertising and
Profiling for Furtherance Decisions request on your behalf, they will need to
provide us with sufficient written proof that you have designated them as your
Authorized Agent, and we will still require you to provide sufficient
information to allow us to reasonably verify that you are the person about whom
we collected Personal Information.
You
or your authorized agent have the right, subject to applicable law, to request
that we refrain from selling your Personal Information in the future. You may exercise
this right by:
- Submitting your request here
- Calling 1-888-467-4123
The
Right to Opt Out of Targeted Advertising
You or your authorized agent have the
right, subject to applicable law, to opt out of targeted advertising. You may
exercise this right by:
- Submitting your request here
If you or your
authorized agent wish to opt out of the targeted advertising or sales of
personal information via cookies and similar tracking technologies that occur
when you visit our website or mobile app, you may do so by:
· Submitting your request here
The Right to Opt Out of Profiling in
Furtherance of Decisions that Produce Legal or Similarly Significant Effects
Concerning a Consumer
Darden does not
engage in Profiling in furtherance of decisions that produce legal or similarly
significant effects concerning consumers, as those terms are defined under Colorado
law.
Your Connecticut
Consumer Rights
The Right to Know
You
have the right to request access to Personal Information collected about you
and information regarding the source of that Personal Information, the purposes
for which we collect it and the third parties and service providers with whom
we disclose it.
You
may exercise this right by submitting a verifiable consumer request to us by
either:
- Submitting your request here
- Calling 1-888-467-4123
The Right to Request Deletion
You
have a right to request that we delete your Personal Information. You may
exercise this right by submitting a verifiable consumer request to us by
either:
- Submitting your request here
- Calling 1-888-467-4123
The Right to Correct Your Information
You
have the right to request that any inaccurate or incomplete Personal Information
held by us or on our behalf is corrected, by contacting us. We will take reasonable steps to ensure the
accuracy of the Personal Information we retain about you. It is your
responsibility to ensure you submit true, accurate, and complete information to
us, and timely update us in the event this information changes. You may
exercise this right by:
·
Submitting your verifiable request here
·
Calling 1-888-467-4123
The Right to Non-Discrimination
You have the right not to receive
discriminatory treatment for exercising any of your CTDPA rights. Unless
permitted by the CTDPA, we will not:
·
Deny you services.
·
Charge you
different prices or rates for services, including through granting discounts or
other benefits, or imposing penalties.
·
Provide you a
different level or quality of services.
·
Suggest that you
may receive a different price or rate for services or a different level or
quality of services.
Right to Appeal
If you are a resident of Connecticut, you or your
authorized agent may also have a right to appeal a decision regarding your
consumer rights. You may contact us to appeal any decision we make relating to
your request to exercise your rights by:
- Submitting your request here
- Emailing privacy@darden.com
Authorized Agent
If
you wish to have an Authorized Agent make a request on
your behalf, they will need to provide us with sufficient written proof that
you have designated them as your Authorized Agent, and we will still require
you to provide sufficient information to allow us to reasonably verify that you
are the person about whom we collected Personal Information.
Verifiable Requests
Verifiable
consumer requests must:
·
Provide
sufficient information that allows us to verify, to a reasonably high degree of
certainty, that you are the person about whom we collected Personal
Information. This may include requesting that you provide us with at least two
or more pieces of Personal Information to match against Personal Information
about you that we may or may not maintain and which we have determined to be
reliable for the purpose of verification.
·
Describe your
request with sufficient detail that allows us to properly understand, evaluate,
and respond to it.
The Right to Opt Out of Sales
You
or your authorized agent have the right, subject to applicable law, to request
that we refrain from selling your Personal Information in the future. You may
exercise this right by:
- Submitting your request here
- Calling 1-888-467-4123
The
Right to Opt Out of Targeted Advertising
You or your authorized agent have the
right, subject to applicable law, to opt out of targeted advertising. You may
exercise this right by:
- Submitting your request here
If you or your
authorized agent wish to opt out of the targeted advertising or sales of
personal information via cookies and similar tracking technologies that occur
when you visit our website or mobile app, you may do so by:
· Submitting your request here
The
Right to Opt Out of Profiling in Furtherance of Decisions that Produce Legal or
Similarly Significant Effects Concerning a Consumer
Darden does not engage in Profiling in furtherance of
decisions that produce legal or similarly significant effects concerning
consumers, as those terms are defined under Connecticut law.
Your Utah Consumer
Rights
The Right to Know
You
have the right to request access to Personal Information collected about you
and information regarding the source of that Personal Information, the purposes
for which we collect it and the third parties and service providers with whom
we disclose it.
You
may exercise this right by submitting a verifiable consumer request to us by
either:
- Submitting your request here
- Calling 1-888-467-4123
The Right to Request Deletion
You
have a right to request that we delete your Personal Information. You may
exercise this right by submitting a verifiable consumer request to us by
either:
- Submitting your request here
- Calling 1-888-467-4123
The Right to Non-Discrimination
You have the right not to receive
discriminatory treatment for exercising any of your UCPA rights. Unless
permitted by the UCPA, we will not:
·
Deny you services.
·
Charge you
different prices or rates for services, including through granting discounts or
other benefits, or imposing penalties.
·
Provide you a
different level or quality of services.
·
Suggest that you
may receive a different price or rate for services or a different level or
quality of services.
Verifiable Requests
Verifiable
consumer requests must:
·
Provide
sufficient information that allows us to verify, to a reasonably high degree of
certainty, that you are the person about whom we collected Personal
Information. This may include requesting that you provide us with at least two
or more pieces of Personal Information to match against Personal Information
about you that we may or may not maintain and which we have determined to be
reliable for the purpose of verification.
·
Describe your
request with sufficient detail that allows us to properly understand, evaluate,
and respond to it.
The Right to
Opt Out of Sales
You
have the right, subject to applicable law, to request that we refrain from
selling your Personal Information in the future. You may exercise this right
by:
- Submitting your request here
- Calling 1-888-467-4123
The
Right to Opt Out of Targeted Advertising
You have the right, subject to
applicable law, to opt out of targeted advertising. You may exercise this right
by:
- Submitting your request here
If you wish to opt out
of the targeted advertising or sales of personal information via cookies and
similar tracking technologies that occur when you visit our website or mobile
app, you may do so by:
· Submitting your request here
Public Forums Available On Our Sites and Social Media
Public forums are available on our
sites, and they may include text, photographs and videos or other file formats
that are accessible to the general public. Unless we
tell you otherwise, any information you disclose in these areas may become
public information.
We also provide experiences through
social media sites such as Facebook, Twitter, LinkedIn, YouTube
and other similar social sharing sites. Any information you disclose on these
Social Media sites may be subject to re-sharing and is visible to any visitor
to these sites. Refer to each social media site for their Terms of Use and
Privacy Policies.
We reserve the right to modify this
Notice at any time for any reason at our discretion. Any change to this Notice
will be posted on our Sites and your continued use of such Site shall be deemed
your acceptance of any modified terms.
How to Contact Us?
If you have any questions, privacy
concerns, or complaints, please send an email to our Privacy team at privacy@darden.com or send a letter to:
Darden Restaurants
Attn: Privacy Team
1000 Darden Center Drive
Orlando, Florida 32837